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Terms & Conditions

Effective Date: September 23rd, 2025

Welcome to Coastal Health & Hormone! These Terms & Conditions (“Terms”) govern your access to and use of our website located at www.coastalhealthandhormone.com (the “Site”), as well as any telehealth services, online programs, digital resources, or communications offered through the Site.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

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1. Use of Website

You agree to use this Site only for lawful purposes and in compliance with all applicable laws and regulations. You may not:

  • Attempt to gain unauthorized access to the Site or its servers

  • Upload or transmit viruses or malicious code

  • Use automated scraping or data-mining tools

  • Misrepresent your identity or provide false information

We reserve the right to suspend or terminate access at our discretion.

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2. Medical Disclaimer

Coastal Health & Hormone provides general educational information and services related to health, hormones, weight management, wellness, and related topics.

Nothing on this website constitutes medical advice.

Any medical or treatment decisions should be made between you and your licensed healthcare provider. Use of this Site does not establish a doctor–patient relationship.

If you are experiencing a medical emergency, call 911 immediately.

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3. Telehealth & Services

If you engage in telehealth or consultation services through our Site, you may be required to complete additional consent forms and may be subject to separate Terms and HIPAA-compliant privacy requirements.

Coastal Health & Hormone reserves the right to accept or decline patients based on clinical judgment and licensing requirements.

 

4. Not a Substitute for In-Person Care

Virtual and online services are not appropriate for all conditions. We may recommend or require in-person evaluation or referral when necessary.

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5. Prescription Medications and Treatment Plans

Any prescription medications, supplements, or treatment plans must be approved by a licensed provider. We do not guarantee results from any treatment, medication, or program.

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6. Eligibility

To use this Site, you must:

  • Be at least 18 years old (or have parental consent)

  • Be legally able to enter into a binding agreement

  • Reside in an area where we are licensed to operate, if using tele-health services

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7. Purchases & Payments

By purchasing products or services, you agree to provide accurate payment information. All sales are subject to applicable taxes and processing fees.

All purchases are final unless otherwise stated.

We may use third-party providers (e.g., Stripe) to process payments securely. We do not store full credit card information.

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8. Refunds

Refund policies vary by service or product category. All refund-related requests must be submitted in writing to [Insert Email].

Prescription medications and compounded products are not returnable.

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9. Intellectual Property

All content on this Site—including text, images, graphics, logos, videos, downloads, branding, and trademarks—is the property of Coastal Health & Hormone or licensed to us.

You may not:

  • Reproduce, distribute, or modify any content without written permission

  • Use our branding in a way that implies endorsement or partnership

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10. User Accounts

If you create an account on our Site, you are responsible for keeping your login credentials confidential.

We reserve the right to terminate accounts at our discretion.

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11. Third-Party Links

Our Site may link to third-party websites. We are not responsible for the content or privacy practices of those external sites.

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12. Privacy

Your use of this Site is also governed by our Privacy Policy. By using our Site, you consent to the collection and use of information as described there.

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13. Disclaimer of Warranties

This Site is provided “as is” and “as available” without warranties of any kind, including but not limited to:

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or completeness of information

We do not guarantee that the Site will be uninterrupted or error-free.

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14. Limitation of Liability

To the maximum extent permitted by law, Coastal Health & Hormone and its providers are not liable for any indirect, incidental, consequential, or punitive damages related to your use of the Site or services.

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15. Indemnification

You agree to indemnify and hold harmless Coastal Health & Hormone, its affiliates, team members, and providers from any claims arising from your use of the Site or violation of these Terms.

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16. Modifications

We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the Site after changes constitutes acceptance.

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17. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law principles.

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18. Contact Information

For questions about these Terms, contact us:

Coastal Health & Hormone
📧 candice@coastalhealthandhormone.com
📞 (843)487-0172 

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